Effective Date: May 2, 2024
MySolarAlly.com is owned and operated by XLT Media Solutions, LLC (“Company” “we” or “our”). We are committed to advising you of the right to your privacy, and strive to provide a safe and secure user experience. This Privacy Policy (together with our Terms of Use and any other documents referred to therein) provides an explanation of what information we collect, how we collect it and how it will be processed (and may be disclosed) by us. It also explains how we collect and use non-personal information. By accessing and using our Website, you explicitly accept, without limitation or qualification, the collection, use and transfer of the personal information and non-personal information in the manner described in this Privacy Policy.
This Agreement contains a mandatory arbitration provision, waiver of jury trial and class action. By submitting any information on this Website, you agree to be bound by the Terms.The Agreement describes the terms and conditions which govern your use of the Website and the products and services provided through or in connection with the Website (collectively, "Service"), which may be updated by us from time to time without notice to you. We may also offer other services that are governed by different terms and conditions. You must read and agree with all of the terms and conditions contained in this Agreement and the posted Privacy Policy then in effect ("Privacy Policy"), which is incorporated by reference, before you use the Service.
This Privacy Policy only applies to our Website and does not apply to third party websites you may link to from this Website or third-party web pages or other online services which may be displayed on this Website. If you click on a link to a third-party website or service, or supply information to a third party website or service that is placed within our webpage, you are interacting with that third party and this Privacy Policy will not apply. We encourage you to review the privacy policies of those third-party websites and services.
Please read this Policy carefully, as it affects your rights and liabilities under the law. If you disagree with the way we collect and process personal and non-personal information, please do not use this Website.
When you are using the Website, we are aware of it and may gather, collect, and record the information relating to such usage, either independently or through the help of third-party services as detailed below. We collect the following types of information about you when you visit and use our Website.
“Personal Information” is information that can be used to identify you or any other individual to whom the information may relate. This is information which you are prompted to provide to us. Such information may include your name, address, telephone number(s), mobile numbers, date of birth, and email address, or other unique information about you which you provide to us during the registration process, or through the course of communicating with us about the products and services provided on our Website.
“Demographic Information” is information that may or may not be unique to you in the sense that it refers to selected population characteristics. Such information may include, but is not limited to, zip code, mobile phone carrier, age, gender, salary range, education and marital status, occupation, industry of employment, personal and online interests. When we can identify you through this information, it is Personal Information.
“Behavioral Information” is information which is automatically collected pertaining to how you use our Website, the areas of our Website that you visit, what services you access, and information about your computer hardware and software, including your IP address, geographic location, browser preference, operating system type, domain names, times that you access the internet, and other websites you have visited.
“Third party collected information” is information about you that we acquire from a third party which may include personal, demographic, behavioral and indirect information. This collection may include, but not limited to, first party cookies, third party cookies, anonymous cookies, persistent identifiers, email opt in, and search engine keywords. We have no access or control over these cookies and other tracking devices used by data aggregators, third party advertisers and third-party networks. We have no responsibility or liability for the policies and practices of these parties.
No Information Collected from Children. We will never knowingly collect any Personal Information from children under the age of 13. If we obtain actual knowledge that we have collected Personal Information about a child under the age of 13, that information will be immediately deleted from our database. Because we do not collect such information, we have no such information to use or to disclose to third parties.
Sensitive Personal Information: We will not knowingly collect information which any state law would deem sensitive. This information would include precise geolocation data, data around racial or ethnic origin, religious beliefs, health diagnosis, sexual orientation, or citizenship or immigration status. Because we do not collect such information, we have no such information to use or to disclose to third parties.
We collect Personal Information two ways: (1) directly from information you provide us and (2) information we collect from other sources.
1. Information You Provide Us: We collect Personal Information from you when you fill out a form, communicate with us via third-party social media sites, request customer service, or interact with the Services.
2. Information We Collect from Other Sources: We may collect Personal Information from third parties, such as credit bureaus, data brokers, and other publicly available sources.
We may use your Personal Information to provide or improve our Services. We may also use the information we collect to allow us to:
1. Communicate with you about product, services, and offers provided by us or others;
2. Monitor and analyze usage and activities around the usage of our Services;
3. Send out any security alerts, updates, support, or other technical notices, and administrative messages;
4. Respond to any customer support issues, questions, or comments;
5. Ensure there are no security incidents, fraudulent transactions or other illegal activities involving the performance of our Services;
6. Personalize and improve the Services and provide advertisements, content, or features that match our user’s profiles or interests;
7. Improve site functionality;
8. Comply with applicable laws or our legal obligations; and
9. Perform the Services described to you at the time the information was collected.
We do not use Personal Information for “targeted advertising” which is defined as “advertisement selected based on personal data obtained over time and across nonaffiliated websites”. Nor do we utilize your Personal Information for “profiling” which is defined as “any form of automated processing performed on personal data to evaluate, analyze, or predict personal aspects related to an identified or identifiable natural person's economic situation, health, personal preferences, interests, reliability, behavior, location, or movements”.
We may disclose Personal Information to our business partners whom we partner with to provide the Services described in this Privacy Policy.
We may disclose your Personal Information to our Service Providers. We may utilize Service Providers to provide services to us, including for the following purposes:
1. Providing the Services;
2. Communicating both marketing and non-marketing messages;
3. Marketing design and development;
4. IT services, including development, data management, and data security;
5. Verification of information, such as identity or location;
6. Payment processing;
7. Professional services, such as legal or accounting; and
8. Other day-to-day business operations.
Personal Information may be disclosed by us to governmental and other public authorities as necessary or permitted by law. This could include responding to a subpoena, court order, investigative demand, request for cooperation from a law enforcement agency, or similar request from a self-regulatory body or government agency.
We may disclose Personal Information to other parties as we believe necessary or appropriate to:
1. Comply with applicable law;
2. Protect our operations;
3. Investigate and prevent against fraud;
4. Protect our rights, privacy, safety, property, and/or those of others; or
5. Allow us to pursue remedies or limit damages we may sustain.
We may disclose and transfer your information to a third party who acquires any or all of our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In the event we become the subject of an insolvency proceeding, whether voluntary or involuntary, we or our liquidator, administrator, receiver or administrative receiver may sell, license or otherwise dispose of, such information in a transaction approved by the court.
We, or third parties we contract with, may place and use tracking technologies on this site. This would include technologies such as cookies, web beacons, and java scripts to collect information. These technologies collect internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. This information is used to analyze trends, administer our Website, track user's movements through our Website and gather demographic information about our user base as a whole. We may receive reports based on these technologies on an individual or aggregated basis.
You can opt-out of tracking by visiting the following links:
Google Analytics: https://www.google.com/settings/ads
About Ads: http://www.aboutads.info/choices
NAI: https://www.thenai.org/opt-out
Acquisition or Merger. We may disclose and transfer your information to a third party who acquires any or all of our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In the event we become the subject of an insolvency proceeding, whether voluntary or involuntary, we or our liquidator, administrator, receiver or administrative receiver may sell, license or otherwise dispose of, such information in a transaction approved by the court.
We store your Personal Information in servers owned or controlled by us, or processed by third parties on our behalf, by reputable cloud-service providers in the US.
We use industry standard precautions to safeguard your Personal Information from loss, theft and misuse including unauthorized access, disclosure, alteration and destruction. These precautions are technical, physical and managerial. We have security measures in place to protect against the loss, misuse, and alteration of Personal information under our control. The servers in which we store your information are kept in a secure physical environment. The servers have industry standard firewalls. Access to such servers is password protected and access by our employees is limited. Currently, we use Secure Socket Layer software ("SSL") to protect data and to secure any transactions. SSL encrypts information including credit card number(s), and names and addresses, as they are transmitted over the Internet. Please be advised that, although we take commercially reasonable technological precautions to protect your data, no data transmission over the Internet can be guaranteed to be 100% secure from improper actions of third parties not under our control; therefore, we cannot and do not warrant that your information will be absolutely secure. Any transmission of information through our Website or through email communications is at your own risk.
We retain Personal Information for the time necessary to fulfill the purpose for which you provided the information and retain it thereafter for a period permitted by law. We retain Non-Personal Information indefinitely as the same is used by us for any proper purpose, including but not limited to analysis, development and improvement of our Website, services and products.
We reserve the right to make material changes to the substance of this Privacy Policy. We will post those changes through a prominent notice on the Website, so that you will always know what information we gather, how we might use that information, and to whom we will disclose it.
California Resident Rights. California residents have the right to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of Personal information shared. In addition, California residents have the right to know if we respond to do not track signals or cookies. We do not respond to such signals or cookies.
As stated in this Policy, you have agreed to allow us to share information with third parties for their direct marketing purposes until you remove your information; and thus, you have agreed to this disclosure. California customers may request further information about our compliance with this law by sending us an email at privacy_mla@xltmediasolutions.com. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this email address.
With your consent, we may send push notifications or alerts to your web browser or your mobile device. These notifications may include marketing messages from us or from third parties. You can deactivate these messages at any time by changing the notification settings on your mobile device or browser.
If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Information. To learn more about your California privacy rights, please read our CCPA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS.
To submit a request to know or delete Personal Information, please complete the form provided here. Once we have received a request, we work with Consumers to verify their identities. As part of the verification process, we work with OneTrust. Depending on the type of request submitted, OneTrust may request information from the Consumer, such as an email address, phone number, or government issued identification card. More information about OneTrust’s identification process is found here. If a Consumer has asked an agent to exercise rights on the Consumer’s behalf, the agent’s identity will need to be verified by providing a writing from the Consumer designating the agent in addition to any information requested through OneTrust.
To opt-out of the sale of Personal Information, please complete the form located here.
This section of the Privacy Policy supplements the information contained elsewhere in our Privacy Policy, applies solely to website visitors, users, and others who reside in the Commonwealth of Virginia (“consumer” or “you”), and is adopted to comply with the Virginia Consumer Data Protection Act. We may update this Privacy Policy at any time and such revised Privacy Policy shall become effective as of its posting. This Privacy Notice describes the rights of Virginia consumers to: request information about the processing of their personal data; to request access to, or a copy of, their personal data; to correct inaccuracies; to delete their personal data; to opt out of certain processing; and to exercise rights on behalf of children under 13 years of age
Virginia Consumer Personal Data Rights
A consumer may request to exercise the following rights, or, as parent or legal guardian, may request to exercise the following rights on behalf of a child younger than 13 years of age:
1. to confirm whether or not we are processing the consumer’s personal data and to access such personal data;
2. to correct inaccuracies in the consumer’s personal data, taking into account the nature of the personal data and the purposes of the processing;
3. to delete personal data provided by or obtained about the consumer;
4. to obtain a copy of the consumer’s previously provided personal data in a portable and readily usable format to the extent technically feasible;
5. to opt out of the processing of the personal data for purposes of (i) targeted advertising, (ii) the sale of personal data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.
Requests to Exercise Virginia Consumer Personal Data Rights
To submit a request to exercise one of your consumer rights, please complete the form provided here. We will authenticate such request using commercially reasonable efforts. If we are unable to authenticate the request, we shall not be required to comply and may request that the consumer provide additional information reasonably necessary to authenticate the request. If we decline your request, we shall inform you without undue delay within 45 days of receipt of the request, provide a justification for declining the request, and describe the appeal process which includes: Sending an email to privacy_mla@xltmediasolutions.com, with a subject line of "VCDPA" and explain why you feel the request is valid. If we are able to authenticate the request, we will respond to the consumer without undue delay within 45 days of the request. If reasonably necessary taking into account the complexity and number of the consumer’s requests, we may extend the response period by 45 additional days provided we inform you of the extension and the reason within the initial 45 day period. Our response to your request is provided free of charge up to twice annually. If your requests are unfounded, excessive, or repetitive, we may charge a reasonable fee to cover our administrative costs of replying or decline your request.
If we have obtained personal data about you from a source other than you, we may respond to your request for deletion by (i) retaining your deletion request and the minimum data required solely to ensure that your personal data remains deleted from our records and not used for any purpose, or, (ii) opting you out of the processing of your personal data for any purpose other than those exempted by law.
If you have any questions or concerns regarding this Privacy Policy, or how wecollect and use personal information, please contact us at
support@xltmediasolutions.com.
You may write to us at:
XLT Media Solutions, LLC
Customer Care
PO Box 3551
Westlake Village CA 91359
